FAQ
Frequently Asked Questions
📦 How much is shipping?
We charge $5.99 for the first item and $2.00 for each additional item added to your cart.
Orders ship via USPS (First Class or Priority) or UPS Ground, depending on size and weight.
🧪 When will my order ship?
We ship orders Monday–Thursday to minimize weekend delays.
Orders typically ship within 3–5 business days after purchase.
You’ll receive a tracking number via email when your order leaves our lab.
🛒 What shipping carriers do you use?
We use USPS for small/lightweight orders (prints, syringes, small spawn bags) and UPS Ground for heavier/bulkier orders.
🔍 How do I track my order?
Once your order ships, you’ll get an automated email with your tracking number.
You can track your order using USPS.com or UPS.com depending on the carrier.
🌡️ What if my package arrives warm or delayed?
Minor temperature fluctuations during shipping are normal.
Allow grain bags and cultures to cool to room temperature before inoculating.
If you notice visible contamination (green mold, sour smell) before opening the bag, contact us immediately with clear photos!
🧬 How should I store my products after receiving them?
✅ Sterile grain bags: Store in a cool place or refrigerate until ready to use (up to 30 days).
✅ Liquid cultures: Refrigerate immediately (best used within 30 days).
🔥 Can I get faster shipping?
If you need faster delivery, contact us before ordering and we’ll quote you for express shipping options (UPS 2-Day Air available for $29.99 flat rate).
📋 Returns and Replacements
Due to the sterile nature of our products, we do not accept returns.
If you experience a shipping-related problem, please contact us within 48 hours of delivery.
✅ We require clear photos of the damaged product and original packaging.
✅ Approved replacements or refunds will be issued promptly.
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📄 Terms & Conditions (Legal Notice Page – READY TO PASTE):
Terms & Conditions
Product Use Disclaimer:
All products sold by MycoDaddy are intended for microscopy, taxonomy, and research purposes only, unless otherwise specified.
We do not condone or promote the cultivation of illegal mushrooms or any illegal activity.
✅ Customers are responsible for knowing and complying with their local, state, and federal laws regarding the possession and use of spores, cultures, or mycology equipment.
✅ MycoDaddy is not liable for any illegal use or misuse of our products.
Shipping Terms:
We reserve the right to refuse service or cancel orders at our discretion based on local laws and regulations regarding spore sales.
✅ Orders will only be shipped to states and regions where spores and cultures are legal for sale and possession.
✅ We are not responsible for packages delayed, lost, or confiscated by postal services or authorities once shipped.
Returns and Refunds:
Due to the sensitive, perishable nature of our products, we do not accept returns unless an item arrives damaged or contaminated.
✅ Replacement or refund requests must be submitted within 48 hours of delivery.
✅ Clear photographs of the affected product and shipping label must accompany all claims.
By purchasing from MycoDaddy, you agree to these Terms & Conditions.